Wyoming Department of Workforce Services warns of text scam

Published: Jul. 28, 2021 at 6:44 PM CDT
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CHEYENNE, Wyo. (Wyoming News Now) - Federal Bureaus warn that foreign and domestic hackers are making more of a concerted effort to steal your information, and it seems like they are hitting closer to home.

If you’ve received a text from a state agency asking you to click a link to update your personal information, you’re not alone.

There have been several unemployment insurance scams.

“It really hit a lot of the U.I. agencies pretty hard earlier in the year, and back in 2020. They were from people from a foreign country that were getting that information. Then mass mailing U.I. for payments and anybody’s information they could use,” said Tyler Stockton, Communications Manager for Wyoming Department of Workforce Services.

But since the scammers have failed to access the Wyoming Workforce Department’s data banks, thanks to their new safe-guards. The latest attempts are targeting individuals directly.

“We will not contact people through text message, so if you get a text message that says its from us, it is not...It could open your computer or your phone to hacking, so don’t click on those links. Just call the fraud unit, and report it,” said Stockton.

The Workforce Department has its own secured Wyoming online unemployment system. They will communicate directly with people or phone them from the unemployment office, which will have their state number on caller I.D.

To verify you received a call from the Workforce Department, you can call their claims call center at 307-473-3789.

If you receive a text message, the Department of Workforce Services asks you to report those to their fraud unit at 307- 473-3709.

Their fraud unit is working directly with the State Law Enforcement, the Office of the Inspector General and the FBI.

Stockton says that scammers illegally got personal information from the dark web and bad actors that sold compromised information from data leaks.

Stockton recommends, when possible, that people look into contacting companies that lock down their information from being compromised or will alert you if it already has been and will monitor the dark web to protect you.

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